Troubleshooting

Service Unavailable Error

If only you are seeing it:

1. Clear browser cache.
2. Open Create New Show and test if it loads.
3. Log out and back in.

Preview Not Matching Expected Template

1. Save the page.
2. Re-open and click Preview.
3. Replace URL path with expected template pattern.

Broken PDF Link After Upload

Cause: Asset may have been re-saved and URL changed.

Fix:

1. Open asset record.
2. Copy current File Location URL.
3. Replace broken link in content.
4. Re-test link.

Missing Show In Search

1. Enable Show past shows in filters.
2. Re-run search.

Ticketing Button Appears Incorrectly

1. Verify single-date vs multi-date setup.
2. Single-date: button URL in Ticketing tab.
3. Multi-date: first URL in Basics, date-specific URLs in Dates tab.

Image Not Correct On Mobile

1. Open image asset manager after initial save.
2. Upload alternate mobile image.
3. Re-test on mobile viewport.